CheckHero Existing Compliance Provider

1

Comprehensive Support

Dedicated account manager, 7 day support and monthly in-office visits. We’re here to ensure you have a seamless experience.

2

Powerful Technology

End-to-end software solution - from reminders to invoicing and record keeping. Never miss a compliance check or repair again.

3

No Commitments

We stand by our service 100% - there are no lock-in contracts for you or your landlords, ever.

1

No Keys

We don’t collect keys - saving your staff hours collecting, organising and auditing keys.

2

Less Admin

Eliminate workload, save time and increase efficiency - automate everything from tenant follow-ups to reminders so you and your team can focus on what matters.

3

Free Call-Outs

Remove the hassle of sourcing quotes - we’ll organise free call outs and send you a quote backed by our best price guarantee.

1

Competitive Pricing

Highly competitive rates from $399 (plus GST) for all three checks.

2

Reliable Team

Professional, fully accredited and insured tradespeople. No apprentices.

3

Multiple Inclusions

All landlords on our subscription get 4x repairs included free, in addition to free call outs.

1

Suitable times

We won’t show up with a key and a notice of entry: we’ll find times that work best for your tenants.

2

Single visit time

We’ll organise a single visit time for all three checks for your tenants, minimising disruption.

3

Notifications

On the day tenants will be provided with notifications letting them know how their trades are tracking.

Common questions switching providers

Where should my smoke alarms be located?

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For optimal smoke detection, smoke alarms should be installed in every bedroom, living room, and hallway of the house. This is very important if the resident is sleeping with the door closed or where the child is sleeping. Smoke alarms cannot detect smoke from closed doors. Studies show that children are more likely to wake up with an alarm in their bedroom. At the very least, it is advisable to install a smoke detector in the hallway closest to the bedroom. You need to make up for it with another alarm as soon as possible.

Where shouldn't my alarms be located?

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No. We hold all responsibility with liaising with the tenants and you are not required to pay any call out fees etc.

Mains and battery-powered smoke alarms?

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If you are a private landlord (rather than booking through a real estate agent), you are required to prepay for our service. However, if you organise our service through your real estate agent, the charge can be deducted from your next rental and therefore not required to prepay.

Types of smoke alarms?

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Yes. Our special bundle pricing is only offered if you book the three mandatory checks: gas, electrical and smoke alarms. You can book individual jobs, but the cost per each job will be higher.

Where shouldn't my alarms be located?

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No. Our comprehensive deal pricing is fixed and no matter what the circumstance there are no add-on costs or fees for the testing/certificates.

If there is an urgent/unsafe emergency repair required, we will call your agent or yourself for authorisation.

Are there any contracts or hidden fees?

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No. You are not obligated to continue using us, and there are no penalties or fees. There are also no subscriptions or yearly payments. You can book our competitively priced comprehensive 3-in-1 package as a once off.

There are no hidden fees or joining fees. With our subscription service, there is a contract with a minimum 2 year term. If you would prefer to avoid a contract altogether, you can opt for our individual services, including our comprehensive bundle which includes all three checks.

Do I get penalised if the tenants are absent on inspection day?

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No. We will coordinate directly with your tenants and you are not required to pay any call out fees etc.

Do I need to pay for the service upfront?

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If you’re a private landlord (not booking via a Property Managers) you are required to prepay for our service. If you organise our service through your Property Manager, the charge can be deducted from your next rental, in which case you are not required to prepay.

Is this inspection bundle discount only available if I book all three checks?

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Yes. Our special bundle pricing is only offered if you book the three mandatory checks: gas, electrical and smoke alarms. You can book individual jobs, but the cost per each job will be higher.

Are there any other hidden costs that I am unaware of?

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No - there are no strings attached, including no set up fees, break fees or lock-in contracts. Our comprehensive deal pricing is fixed and no matter what the circumstance there are no add-on costs or fees for the testing/certificates.

If there is an urgent/unsafe emergency repair required, we will call your agent or yourself for authorisation.

View All FAQs

COMPARISON

How do we compare?

Features	Individual tradies & contractors	Competitor 1	Competitor 2	CheckHero
Low, Transparent Rates
Seamless Technology for Reminders etc.
No Key Collections for Property Managers
Single Visit Time For All 3 Checks for Tenants
Contract-free option available
Common Repairs Included (inc. smoke alarms)
Upfront, transparent pricing for repairs
Free Call-outs
Monthly In-Office Visit

CheckHero Reliability

We are proud of the work we do across hundreds of homes in our communities every week.

Detailed audit trail

All reports include photos, including of any required repairs, detailed notes and a sign-off from the tradesperson. Our tracks are also GPS-tracked to ensure the integrity of the check.

No apprentices

To our knowledge, we are the only provider which does not lean heavily on apprentice plumbers and electricians. In fact, we don’t use them at all - all our trades are fully licensed or registered.

Technology support

We support our trades with multiple technologies, including a dynamic list of hundreds of issues and repair-types we’ve seen in the past for rapid diagnostics and quoting.

Mirrors regulatory requirements

We have worked closely with the Victorian Building Authority (VBA) and Energy Safe Victoria (ESV) to build our certification and process from the ground up around their recommendations. Unlike some providers, we do not include unnecessary or excessive tests - our goal is to deliver maximum safety and value.

Deep in-house expertise

CheckHero has its own Registered Electrical Contractor (REC) license and an in-house team of trades and technicians to provide support to our field team, explain repairs and reports to property managers, and help ensure that any rectifications work is conducted properly.

Our Product

REA Portal: Powerful Compliance Technology

You can use our software to seamlessly manage every part of your and your landlords’ compliance needs.

Compliance Reminders

Quickly view which properties need an inspection and send reminders to landlords. You can modify the reminder message and set periodic follow ups.

Quick Bookings

Creating an inspection or getting a landlord to approve a booking takes under a minute.

Tenant Management

No keys, ever. We’ll coordinate with your landlord’s tenants directly to organise a suitable time to conduct the checks.

Full Compliance History

Legislation prescribes certain recordkeeping standards, including the tradesperson’s name, date of inspection etc. We save all your landlords inspection history (including any previous inspection documentation) in the one place.

Easy to Share

Provide your landlords a link to quickly view the compliance status of any one or more of their properties.

Pain-Free Invoicing

We’ll send you an invoice following each inspection - all fully accessible at any time via the Portal.

Automatic Repairs Quotes

We know finding quotes for your landlords can be a pain. We’ll list any repairs job to our tradesperson marketplace and send you multiple competitive quotes. There is no obligation for you or your landlord to use one of our quotes.

Our Product

REA Portal: Powerful compliance technology

You can use our software to seamlessly manage every part of your and your landlords’ compliance needs.

Compliance Reminders

Quickly view which properties need an inspection and send reminders to landlords. You can modify the reminder message and set periodic follow ups.

Quick Bookings

Creating an inspection or getting a landlord to approve a booking takes under a minute.

Tenant Management

No keys, ever. We’ll coordinate with your landlord’s tenants directly to organise a suitable time to conduct the checks.

Full Compliance History

Legislation prescribes certain record keeping standards, including the trades person’s name, date of inspection etc. We save all your landlords inspection history (including any previous inspection documentation) in the one place.

Easy to Share

Provide your landlords a link to quickly view the compliance status of any one or more of their properties.

Pain-Free Invoicing

We’ll send you an invoice following each inspection - all fully accessible at any time via the Portal.

Automatic Repairs Quotes

Compliance Reminders

Quickly view which properties need an inspection and send reminders to landlords. You can modify the reminder message and set periodic follow ups.

Quick Bookings

Creating an inspection or getting a landlord to approve a booking takes under a minute.

Tenant Management

No keys, ever. We’ll coordinate with your landlord’s tenants directly to organise a suitable time to conduct the checks.

Full Compliance History

Easy to Share

Provide your landlords a link to quickly view the compliance status of any one or more of their properties.

Pain-Free Invoicing

We’ll send you an invoice following each inspection - all fully accessible at any time via the Portal.

Existing Compliance Provider

Switching to CheckHero from an Existing Compliance Provider

How can we help?

How big is your rent roll?

Admin savings

0 hour per week

Landlord fee savings

$0k per year

Why do Property Managers love CheckHero?

We make life easier for Property Managers.

We save landlords money.

We’re better for tenants.

How can we help?

1

Comprehensive Support

2

Powerful Technology

3

No Commitments

1

No Keys

2

Less Admin

3

Free Call-Outs

1

Competitive Pricing

2

Reliable Team

3

Multiple Inclusions

1

Suitable times

2

Single visit time

3

Notifications

Common questions switching providers

Where should my smoke alarms be located?

Where shouldn't my alarms be located?

Mains and battery-powered smoke alarms?

Types of smoke alarms?

Where shouldn't my alarms be located?

Are there any contracts or hidden fees?

Do I get penalised if the tenants are absent on inspection day?

Do I need to pay for the service upfront?

Is this inspection bundle discount only available if I book all three checks?

Are there any other hidden costs that I am unaware of?

What Our Clients Saying?

Alain Warisadi

Group Operations Director, Xynergy Realty

COMPARISON

How do we compare?

Low, Transparent Rates

Seamless Technology for Reminders etc.

No Key Collections for Property Managers

Single Visit Time For All 3 Checks for Tenants

Contract-free option available

Common Repairs Included (inc. smoke alarms)

Upfront, transparent pricing for repairs

Free Call-outs

Monthly In-Office Visit

CheckHero Reliability

Detailed audit trail

No apprentices

Technology support

Mirrors regulatory requirements

Deep in-house expertise

REA Portal: Powerful Compliance Technology

Compliance Reminders

Quick Bookings

Tenant Management

Full Compliance History

Easy to Share

Pain-Free Invoicing

Automatic Repairs Quotes

REA Portal: Powerful compliance technology

Compliance Reminders

Quick Bookings

Tenant Management

Ground Level, 470 St. Kilda Road,
Australia, VIC 3004